Privacy Policy

This policy explains how Whispering Flame collects and uses your information. We are committed to protecting your privacy in line with South Africa's POPIA.

What we collect

When you place an order we collect your name, email, phone number and delivery address so we can process and deliver your order. Payment is handled securely by Yoco — we never see or store your full card details.

How we use it

• To process, deliver and support your orders.
• To send order confirmations and delivery updates.
• To respond to enquiries you send us.

Sharing

We share information only as needed to fulfil your order (for example, with our delivery partner and with Yoco for payment). We do not sell your personal information.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing Whisperingflamelux@gmail.com.